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Business Skill - 2 Study Material

Business Skill - 2 Study Material

1.Vicky overheard two members of the senior management discussing how the director had decided to enter into a new market, saying they would test out this field by first completing a small number of projects with an internal team. Vicky thought with excitement that this could be his big break. If he could get on the initial project team and the organization decided to invest in this new niche, in all possibility he could gain a promotion. Vicky spent the next few days slipping into conversations snippets of information relating to this market. Even in team meetings, Vicky would bring up this topic, highlighting his knowledge. A couple of weeks later, one of the senior management team came to meet Vicky's line manager to discuss putting together a team for a new specialist project. When the subject came up, the manager asked his team members if anyone had any expertise around it. Several people gave Vicky's name, and Vicky was immediately recruited for the project team. To which principle does the above passage refer?





Ans = (C) Social Proof

 

2.Breaking down a problem into its constituent parts during team discussion is one of the following steps in Standard Agenda? Identify the correct step.





Ans = (A) Analyzing the problem

 

3. ______is a point made with reason and data as the basis





Ans = (A) Logos

 

4.My family doctor said that he would be performing a blood test on me when I visit him today. I know it will be painful. On which of the following assumptions does the above argument depend?





Ans = (D) The use of a needle always causes pain in the patient.

 

5.You meet with an acquaintance of yours and he/she asks you "How is business?", and you say, "Okay". What type of communication has taken place between both of you?





Ans = (A) Fact

 

6.Which of the following statement about conflict is true?





Ans = (A) Conflict does not always occur because of misunderstandings

 

7.Which of the following is a way to increase team participation?





Ans = (B) Encourage everyone to talk whenever they have something to say, even if another person is talking

 

8.View ____ as ____ that offer the opportunity to innovate





Ans = (A) Problems/Challenges

 

9.Which are some of the aspects that are powered by team equity, one of the principles of problem-solving? 

Select all that apply








Ans = Equality, Honor, Motivation, Power

 

10.To develop your creativity, you should __________ ?







Ans = (B) Be willing to take risks. 
           (D) Commit yourself to developing your creativity. 
           (F) Reward your curiosity.

 

11.Which answer best describes creative thinking?





Ans = (D) Looking for new ways to solve the problem

 

12.You are attempting to persuade the project manager to implement a costly revision to your back-office function. You know that the company is very concerned about costs, so you have formulated two alternate plans one which is less expensive and other one which is less comprehensive. When the time comes for your presentation, which of the following strategies should you use to obtain the optimal results (the greatest degree of change that the manager will support)?





Ans = (B) Describe the most expensive revision first, then the mid-range, and then the least expensive plan

 

13.Which of the following statement is true in regard to 5Ws?





Ans = (C) It helps in identifying the source of the problem

 

14.The personalities of creative people tend to have all of the following characteristics except one of the following. Identify the exception.





Ans = (A) Have a low tolerance for ambiguity and must have clear directions on all tasks

 

15.. Richie had a one-to-one discussion where he confided in the supervisor about a personal matter. He confessed that he is unable to handle his personal problems effectively. Once Richie left the office, the supervisor disclosed the confidential information with another colleague, and his conversation was overheard by a few employees in the office cubicle. Will the relationship between Richie and his supervisor be hampered because of this incident?





Ans = (C) Not only would the relation with the supervisor be hampered, but also Richie will mistrust because of this experience

 

16.______ can cause people in a group to fail to express their true opinions.





Ans = (D) Pressure to conform

 

17.Tinoy and you are part of a project and you have been given certain responsibilities to fulfil Tinoy being a responsible team mate completed his task on time. He always understands his role as a responsible team member and hence he flagged off his laptop issue (some technical defect) much in advance so that when the project starts, his work can move seamlessly. You are also a highly responsible person and quite skilled. Your work is to liaise with one of the team members from the COE team. However due to poor health condition of the associate from the COE team, your work got stuck. This impacted the overall project delivery. You are empathetic towards the associate from the COE team as he stays all alone in Mumbai and hence you decided to be supportive of him. Choose the correct option from below that fits in to the above situation





Ans = (A) You might be a responsible individual; however, you did not display accountability. You should have looked for aliterate option when you got to know about the health issue of the team member from the COE team. Your timely action could have helped the project to get completed ontime

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